39D Device as a Service is designed for businesses that want employees to receive a prepared Windows laptop with a defined support service and predictable monthly cost. It is particularly useful when headcount changes regularly, remote workers need equipment delivered quickly, or an internal team does not want to manage every device by hand.
What 39D Device as a Service includes
The service combines a business-grade laptop with Microsoft 365 Business Premium and either Silver or Gold managed IT support. Equipment preparation, delivery and ongoing device support are built around the selected rental term rather than sold as disconnected products.
- Business laptop selected for the role
- Microsoft 365 Business Premium for supported users
- Remote helpdesk Monday to Friday, 08:00–17:00
- Device preparation and Windows setup
- Managed support throughout the rental term
- Gold option with onsite support and proactive reviews
Why businesses use a DaaS model
A managed device model can make it easier to budget per employee, deploy consistent equipment and avoid a large hardware purchase each time the team grows. It also gives the user one support route when there is a problem with the laptop or Microsoft 365.
Onboarding, changes and leavers
A device lifecycle is more than the initial delivery. 39D can support new-starter preparation, user changes and the return or reassignment of rental equipment when someone leaves the business.
Flexible 3, 6, 12 and 24 month options
Unlike a single long finance term, the current 39D rental offer includes 3, 6, 12 and 24 month agreements. This helps businesses match the commitment to project teams, contractors, fixed-term staff and permanent employees.
Frequently asked questions
What is Device as a Service?
Device as a Service, often shortened to DaaS, is a model where business devices and related management services are supplied for a recurring charge rather than treated only as an upfront hardware purchase.
Does 39D DaaS include Microsoft 365?
Yes. Microsoft 365 Business Premium is included for supported users on both Silver and Gold managed IT plans.
Can we mix different laptop models?
Yes. A business can select different available laptop models to suit different job roles.
What happens when a user leaves?
The device can be returned or reassigned in line with the rental agreement, while the user account and device access can be handled as part of the offboarding process.